Frequently Asked Questions ?
Do you sell gift vouchers?
Yes we do, ideal for Christmas, birthday, celebration or just as a thank you!
Just give our office a ring to arrange 01769 520300
Do you walk all year round?
Yes we do. Please call us to check availability.
Are you open for general admission if we just want to see the animals?
Sorry, we are not open for general admission. We operate from our home and while we are out running the animal experience for pre-booked guests all the animals are out so there would be nothing for you to see, sorry!
How long does the Animal Experience last?
our alpaca and animal experience is 3.5 hours long, the alpaca walk itself takes around 90 minutes.
We also run a 60 minute no frills walk on selected evenings in the Summer
Can I just turn up?
no unfortunately all experiences must be pre-booked with us to allow us to prepare and make sure we have the right number of animals available and food for the animals
Can kids walk an alpaca?
There is a minimum age of 10 to walk an alpaca. Children under 10 can walk with an adult sharing an alpaca and holding a second lead rein. We don't recommend children under 5 walk an alpaca but they are welcome to join the experience. Please call us to discuss.
My friend is walking an alpaca but I just want to come along without an alpaca, is that possible?
We call them 'non-walkers', they can enjoy the other benefits of the animal experience such as feeding and refreshments. The cost for this is £10 per person - we are limited in the number of non-walkers we can accommodate on each experience so please let us know when booking
Is the experience suitable for people with mobility problems?
The walk takes place through fields which can be muddy and slippery, along the river, over bridges and through woodland. There are some trip hazards and the terrain could be difficult for those with mobility problems - we have accommodated lots of people on tailored walks which may be suitable so please call us to discuss before booking
What about infants or pushchairs?
Infants are welcome to come along and parents have successfully carried infants in a back pack but the terrain on the walk is not suitable for pushchairs - the alpacas get freaked out by these vehicles!
What happens if the weather is bad?
We walk in all weathers come rain or shine, not in high winds and thunderstorms, the boys don't like that and neither do we. There is always a risk the weather may be bad so we monitor and we will call you in the event we have to cancel. If we do (it's rare) we will offer you an alternative date or a full refund. However, if you need to cancel we ask you to give us as much notice as possible as refunds on the same day cannot be accommodated.
Can I bring my dog?
The alpaca experience is unfortunately not suitable for dogs as alpacas view them as predators. We have a parking area if you have to leave your dog in the car (at your own risk)
Do you sell livestock ?
Yes we do. We sell various breed of sheep and goats and eventually we will be selling alpaca girls and boys. We can also put you in touch with reputable breeders who sell high quality girls and boys though. Check out our livestock for sale page.
How do I buy an adoption package?
It's very easy. If you want to adopt an alpaca / sheep / goat or dog then please visit our adoption page and have a look at the 'Meet the animal' page to choose your new friend. Give us a call to make payment over the phone and we'll send everything out in the post to you.
Are you a large visitor attraction?
No we are a small friendly, family run business that operates from our smallholding not a huge commercial farm.
We entertain a small number of visitors on each experience, we think that makes us unique!